Terms and Conditions

Please read these terms and conditions carefully before using Our Service. Your purchase signals your agreement of these Ts&Cs. 

Course Access:

Rider Pilates Club courses operate like courses in a studio would, with start and end dates, but with the added advantages of flexibility on when you do your session, the fact you can repeat sessions as many times as you like during the course, AND the catch-up weeks on the end of the course.

At the end of your course (or at the end of your 3-for-2 block if you have one of those) the course sessions come down from your membership profile. 

I don't do lifetime access on courses because although it seems like good value, it doesn't actually provide you with the value that I would need to charge for it in order to offer it. This is because the courses are progressive and so by the end of a course, you have progressed and your body has started to adapt, and so the earlier sessions in that course become less useful to you as time goes on.

So instead I keep my courses as affordable as possible and support you to progress. 

The Catch Up weeks are designed to cover you for time you may need to recover from minor illnesses and injuries, life getting busy etc, so you will still have time to complete your course while it's available.

If you are unable to start a course that you join, please let me know as soon as possible (within the first 14 days from the publicised start date). UK cooling off period applies. 

Right of admission to all courses and community spaces managed by Rider Pilates Club is reserved. 


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of these Terms and Conditions:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Country refers to: United Kingdom
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Rider Pilates Club,¬†part of Content27, registered address¬†The Dutch Barn, Bremhill Grove Farm, East Tytherton, Chippenham SN15 4LX
  • Device means any device that can access the Service such as a computer, a phone or a tablet.
  • Feedback means feedback, innovations or suggestions sent by You regarding the attributes, performance or features of our Service.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the website / courses.
  • Subscriptions refer to the services or access to the Service offered on a¬†recurring payment basis by the Company to You.
  • Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
  • Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
  • Website refers to riderpilatesclub.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.


These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Placing Orders

By placing an Order through the Service, You warrant that You are legally capable of entering into binding contracts.

Your Responsibilities

The video classes provided by Rider Pilates Club are for educational and entertainment purposes only, and are not to be interpreted as a recommendation for a specific treatment plan or course of action. 

Exercise is not without risks and this or any other exercise programme may result in injury. They include but are not limited to: risk of injury, aggravation of a pre-existing condition, or adverse effect of over-exertion such as muscle strain, abnormal blood pressure, fainting, disorders of heart beat, and very rare instances of heart attack.

By watching any of the videos you confirm that you have reviewed the physical activity readiness list (in the Pre-Flight Checks section) and take responsibility for discussing any conditions or considerations listed therein with the Company or your healthcare provider to ensure appropriateness of the activity for you and safety precautions.  The exercise instruction and advice presented in the classes are in no way intended as a substitute for medical consultation. Rider Pilates Club and all who act on its behalf disclaim any liability from and in connection with the classes. 

As with any exercise programme, if at any point during the class you begin to feel faint, dizzy or have any physical discomfort, you should stop immediately and seek medical advice. 

Please take note of the following precautions before taking the class: 

By participating in the classes you are doing so at your own risk. Rider Pilates Club will not be responsible or liable for any injury or harm you sustain as a result of our Pilates programmes. 

Please use good judgement and common sense when taking the class, consider your level and ability and choose the appropriate level of the exercises and rest when you need to. 

Please ensure you are in a clear space with no obvious hazards, with ventilation, appropriate lighting and access to water. 

By clicking on the link to watch the class you confirm to abide by the terms of this disclaimer. 

Your Information

If You wish to place an Order through the Service, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information.

You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.

By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.

Order Cancellation

We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to:

  • Goods or service availability
  • Errors in the description or prices for Goods
  • Errors in Your Order

We reserve the right to refuse or cancel Your Order if fraud or an unauthorized or illegal transaction is suspected.

Your Order Cancellation Rights

You may cancel within 14 days of initial purchase in accordance with UK distance selling regulations. Contact [email protected]¬†to do this.¬†

Availability, Errors and Inaccuracies

We cannot and do not guarantee the accuracy or completeness of any information on the Service, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.


Payment can be made through various payment methods we have available, such as Visa, MasterCard or online payment methods (PayPal, for example).

Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of Your Order.

Subscription period / recurring payments

The Service or some parts of the Service are available only with a paid Subscription or programme of recurring payments in place. You will be billed in advance on a recurring and periodic basis (such as daily, weekly, monthly or annually) as outlined in the product information when you join. 

Recurring payment failures / cancellations

If you use an instalments option to purchase your course, if an instalment payment fails the card system will automatically retry. If a payment continues to fail, your course access will end as will access to any future courses in your purchased block. 

If you cancel a recurring payment then monthly payments taken before the timestamp of the email in which cancellation is requested or actioned (whichever is the sooner) will not be refunded, nor will partial monthly payments be refunded for the remainder of the month during which cancellation is requested. The full monthly payment is payable when membership has been valid for any part of that month. Where an offer states that all recurring payments must be completed in order to receive the free part of the offer (eg 3-for-2 courses) then the free part of the offer will only be provided to You on that basis. 


You shall provide the Company with accurate and complete billing information including full name, address, telephone number, and a valid payment method information.

Should automatic billing fail to occur for any reason, the card processor (Stripe or PayPal) will attempt to take the payment again a few days later. After a repeat attempt, the recurring payment will be cancelled and course access revoked at the end of that billing month. Should you have any difficulty updating a card for a recurring payment, please contact [email protected]¬†to discuss whether / how access can be maintained while the issue is resolved.¬†

Fee Changes

The Company, in its sole discretion and at any time, may modify the Subscription fees. Any Subscription fee change will become effective at the end of the then-current Subscription period.

The Company will provide You with reasonable prior notice of any change in Subscription fees to give You an opportunity to terminate Your Subscription before such change becomes effective.

Your continued use of the Service after the Subscription fee change comes into effect constitutes Your agreement to pay the modified Subscription fee amount.


Except when required by law, paid fees including recurring fees are non-refundable.

User Accounts

When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service.

You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-Party Social Media Service.

You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.

Intellectual Property

The Service and its original content (excluding Content provided by You or other users), features and functionality are and will remain the exclusive property of the Company. Reproduction of any materials is forbidden. 


We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service. To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.


If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.


Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us: [email protected]